Originally Posted by
canadiancow
I disagree with everything you've said.
I don't call in and say "I want to fly SFO to YYZ via YVR." I say "I want to fly SFO to YVR on AC 1843, and I want to fly YVR to YYZ on AC 1176." They can infer that I only care about getting from SFO to YYZ, but it's absolutely not what I said, or what I want.
On another matter, "offer early" is pretty awesome. It basically turned my Tango booking into Latitude in terms of flexibility

You can disagree with it all you want, but that's how it works. Anything more is just goodwill