Originally Posted by
drvannostren
Doesn't this seem to be the exact opposite as to what others are doing? Most airlines want you to buy online, because their manpower cost on that is $0, instead Spirit wants you to go to the airport and talk to one of their people. I can't make sense of that.
That $17.99/$35.98 is pure profit. Spirit knows the vast majority of people are not willing to go to the airport (or don't know of the savings in doing so) and thus rakes in cash with little effort.