Originally Posted by
Andrea Waters
It's a fairly sad statement when readers of Flyertalk, even ones who haven't been anywhere near Maui, know that there's no club lounge at Andaz hotels.
C'mon now. Surely you're not so obtuse as to not understand that the rep was just quoting the general case for Diamonds, not something specific for this hotel?
As a Diamond member staying on your points, you still receive the upgrade to Regency Club/Grand Club, or next best available room.