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Old Jul 19, 2015 | 12:12 am
  #2  
ACARS
 
Join Date: Nov 2012
Programs: BAEC silver
Posts: 792
As you are travelling to BOS certain US laws over 'access rights' might mean you are able to take your rollator onboard I believe. Ultimately it depends on the size of it and the ability to safely stow it onboard, but having travelled with a disabled family member BA do have onboard wheelchairs on their longhaul aircraft. It could well be advisable to phone or email BA and ask.
http://airconsumer.dot.gov/rules/382short.pdf
Book assistance for both ends of both legs. BA do frequently get it wrong and just like EU261, deny everything until proven guilty. That's customer service for you.
http://www.reducedmobility.eu/201501...an-rights.html

Last edited by ACARS; Jul 19, 2015 at 12:23 am
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