FlyerTalk Forums - View Single Post - Paid F/Upgrades/Elites: do FAs know which pax, prioritize on-board service accordingly?
Old Jul 18, 2015 | 1:44 pm
  #28  
DrSbaitso
 
Join Date: Jan 2013
Location: SFO
Programs: AA Platinum Pro, ANA Platinum, Hyatt Globalist, Accor Diamond
Posts: 17
I'd never noticed any difference in treatment previously, but on my flight from LHR-LAX yesterday I got slightly lesser treatment as an SWU-upgraded business class passenger. The FA came by to take meal orders and I chose chicken, of which there was one left. He then went to the next passenger, who also wanted chicken, so he went back to me and said that "since [I'd] been upgraded, would you mind taking steak instead?"

Not that big of a deal, and I was mostly just happy to not be flying coach, but it looks like in certain cases AA does give preferential treatment to paid passengers.
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