Originally Posted by
JonNYC
If you're EP, most definitely as there is additional functionality for EPs using Twitter to address issues to/with AA-- very valuable.
An EP, in particular, would be nuts not to use Twitter for this reason.
BTW, they will match up your AADv identity with your twitter identity and you'll get even better service via twitter, regardless of EP or not.
I created two new Twitter handles for this purpose: @TravelCudos and @MyTravelGripes. Follow me and I'll follow you back. Thanks for correction on @AmericanAir. I think BA is @British_Airways.