FlyerTalk Forums - View Single Post - Using AA Twitter social media team: how, what, when (master thread)
Old Jul 18, 2015 | 12:39 pm
  #11  
ryan182
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Originally Posted by JonNYC
If you're EP, most definitely as there is additional functionality for EPs using Twitter to address issues to/with AA-- very valuable.

An EP, in particular, would be nuts not to use Twitter for this reason.

BTW, they will match up your AADv identity with your twitter identity and you'll get even better service via twitter, regardless of EP or not.
How do they know if your EXP from Twitter? Do you mention it or can you add your Twitter handle to your profile somehow?
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