Originally Posted by
AANYC1981
Good to know! I've been putting off Twitter for so long but this plus my colleagues telling me how great it is for service issues in general (hello Time Warner Cable!) will probably push me to get on it.
I despise Twitter-- and am certainly not "above" it or anything, i.e I like Facebook and instagram-- but I
personally find Twitter to be vapid, clunky and obsolete.*
That said, YES,
*definitley* use Twitter to address AA-- I can be bizzarely effective!
BTW, the first time you send a DM to the Twitter team, give them your AAdv #, then in subsequent contacts they'll already have your Twitter handle linked to your AAdv account. @:-)
* even though I despise it, I do use it occasionally to send out time-sensitive and or very actionable/interesting AAdv stuff:
https://twitter.com/xjonnyc if anyone's inclined.