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Thread: Using AA Twitter social media team: how, what, when (master thread)
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Old Jul 18, 2015 | 11:52 am
  #5  
AANYC1981
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Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Originally Posted by JonNYC
If you're EP, most definitely as there is additional functionality for EPs using Twitter to address issues to/with AA-- very valuable.

An EP, in particular, would be nuts not to use Twitter for this reason.

BTW, they will match up your AADv identity with your twitter identity and you'll get even better service via twitter, regardless of EP or not.
Good to know! I've been putting off Twitter for so long but this plus my colleagues telling me how great it is for service issues in general (hello Time Warner Cable!) will probably push me to get on it.
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