FlyerTalk Forums - View Single Post - Definition of a "Flexible" ticket according to BA
Old Jul 17, 2015 | 11:13 pm
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Dave Noble
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Originally Posted by BENLEE
My original ticket already comes with a 12 days stop over in London. I merely ask to change the last sector of London -> SIN by one day from 30th July to 31st July on the same flight. For that, I was asked to pay USD2877/=.


No, it is a flexible ticket to begin with. My interpretation of flexible ticket means I can change my date / time of flight. At least that is how it was with SQ and also CX which I fly quite often. BA's interpretation is that I am allowed to change the flight, but in exchange they see it deem fit to charge an exorbitant amount of "fare difference". That's as good as telling me the passenger I can't change. Perhaps I should have read the fine print. Guess I will give this airline a pass from now on.
Having a flexible ticket simply means that the ticket can be changed without having to pay a change fee. It does not mean that there will not be a fare difference to pay if there is not availability in the booking class

There are other things that can cause a fare difference such as if you are now exceeding the maximum stay for the fare purchased

What I do think has been misunderstood in communication with BA is that it is unlikely the cost of a one way from LHR-SIN which is being charged

Looking at fares from SIN-JFK in business class , all the business class fares allow changes free of charge so are all flexible

Excluding the taxes/surcharges of SGD1732 , in SGD for current period I see

I class as $6300 and $6700
R class at $8100
D class at $9600
C class at $12000
J class at $14400 and $16000

If , for example, you purchased an I class fare at $6300 , then you can change free of charge as long as the new flight has availabilty in I class. If there is no availability in I class , then you need to pay the difference between class paid and class available. Looking at availabilty, you may find that if you can stay until 3rd August then you can change to that date free of charge

Neither Singapore Airlines nor Cathay Pacific is any different in this.

Last edited by Dave Noble; Jul 17, 2015 at 11:49 pm
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