FlyerTalk Forums - View Single Post - DL customer service reps LIE...what to do?
Old Jul 17, 2015 | 8:07 pm
  #56  
gloyster
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Originally Posted by Navig8R
Why would a competing company extend free baggage and F class to a passenger in an IROPS situation?
It's not at all complicated why OP might think that: the DL agent said it would plus it was on his boarding pass. Why would he question that? What's absurd is to expect customers to know the nuances of an interline agreement.
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