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Thread: DL customer service reps LIE...what to do?
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Old Jul 17, 2015 | 7:46 pm
  #55  
Navig8R
 
Join Date: Sep 2010
Location: DCA
Programs: AA Plat Pro, DL GM, Marriott LTP
Posts: 563
Originally Posted by kmersh
but sadly it is airlines and their fees and rules which can make it complicated for the less than SUPER savvy customer in 2015.
It's not complicated at all. Why would a competing company extend free baggage and F class to a passenger in an IROPS situation? OP is plat with UA so I would think they have a decent idea how the airline industry operates.
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