Originally Posted by
Often1
Of course it's a commercial decision. What did you think it was?
It's easy not to overbook. You just don't sell more seats than exist on the aircraft. All carriers overbook and do so deliberately.
If they can find people willing to delay their departure for a day in return for the small amounts you suggest, why not?
That is called a win-win in the real world. A happy air carrier & passenger. Not such a bad thing. And, if you don't fancy the offer, don't accept it. Someone else will.
absolutely, i'm one of those customers happy to volunteer ..

interesting that they offer it now on web check in .. LH only ? cos i have a flight on OS tomorrow that has only 3 seats available (so its overbooked for sure in my experience) ..but no such offer on the web check in..