Originally Posted by
GoPhils
But if they didn't care, why change the program in the first place?
I would guess they got a lot of complaints on the weekend coupons, and most people seem to be familiar with points systems so that's what they went with...but maybe they just didn't think that people would actually realize that their points are a terrible value.
The free rental coupons were pretty much worthless to me... Any time I tried to use them, there wouldn't be that class of car available. If I just tried a normal booking (without the coupon code) those car classes magically became available.