FlyerTalk Forums - View Single Post - Dynamic Currency Conversion (DCC) [2014-2016]
Old Jul 15, 2015 | 8:58 am
  #2014  
Majuki
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Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
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Originally Posted by percysmith
If I encountered such a machine, I would take a photo of the merchant copy of the rupee slip alone, and chargeback based on that. I will deny seeing the stand alone DCC selection slip, claim it was printed ex-post and therefore ineffective for evidencing any purported approval of DCC on my part - parol evidence rule used against the merchant for once.
MasterCard is also more forgiving in its chargebacks for DCC than Visa. The only thing you have to do with MasterCard is claim you were not allowed to complete the transaction in the currency of your choosing. That's it. I would encourage upnorth to write to Marriott in the US too.

In such a scenario, I agree with percysmith. I would claim I never saw the DCC slip. How did you discover this? You saw the additional slip print from the terminal?

There is something to be said for the way they do things in HK with carbon copy receipts. At least that provides strong proof in order for the issuer to take up your case. Otherwise, the only option you have is to document things as best you can at the scene and hope that's enough where you can convince the issuer to do a chargeback.
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