Originally Posted by YYCCL3

2 weeks ago I booked an itinerary online through lh.com... the next morning I realized I had made an error in the dates so cancelled it within the 24 hour grace period and then rebooked. The full amount had been immediately charged to my credit card, and no sign of a refund yet. The website (http://www.lufthansa.com/us/en/Frequ...ns-and-Refunds) indicates 2-3 days for an online refund, but I see older threads whereby people have complained about waiting weeks or months for a refund - is this still the case? I will give them a call but I'm worried that I won't get anywhere, in which case I will do a chargeback as it's a significant sum (8500 USD) and don't want to pay them twice while they sort out their own inefficient processes.