FlyerTalk Forums - View Single Post - DOT complaint as to missing baggage information in eticket confirmation reissues
Old Jul 14, 2015 | 4:34 pm
  #7  
ThreeJulietTango
 
Join Date: Jun 2013
Location: US
Programs: AAdvantage
Posts: 1,752
Agreed that it's a minor issue, but the fact remains that AA could be in violation of federal law.

This also happens at the airport. I bought a ticket at the airport in April and the printout I was given included 3 pages of baggage allowance information. I had a ticket reissued for a friend at the airport two weeks ago and the confirmation was just the itinerary and receipt with no information about the baggage allowance.

Originally Posted by jordyn
Certainly seems reasonable to include it if the information changes as a result of the reissue. In the (typical) case of a reissue resulting in no change to baggage fees/allowances, it seems like it would be redundant/unnecessary.
Redundant, but required by law.
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