Originally Posted by
bedelman
...Jon, what do you think of my friend's experience? Bought a coach ticket, upgraded with a systemwide, called in, and was told no increased baggage allowance. As a result, he didn't use the full benefit to which he was entitled under the tariff. First, do you agree that this problem would not have occurred had American provided the information the regulation requires? Second, do you agree that this is a reasonable concern that might effect occasional travelers even if doesn't happen to affect you?
I don't see it as an even remotely important issue, personally.
The main example where someone could possibly claim harm is someone reissuing tickets from a ticket where checked bag was free on the original ticket, is no longer free on the new one. The "best" example you have there:
change a coach transatlantic ticket with one free checked bag into a domestic coach ticket with no free checked bags.
would be hilariously rare.
All the other examples-- and
the vast majority of real-life cases-- go from less generous to more (upgraded passenger or re-issue to higher class of service, etc.,) so I don't see the outrage/issue, personally.