Originally Posted by
PABLOCO
I just got a mail today with an answer about moving from LANPASS to Conectmiles.
I need to take a picture of the frecuent flyer card or something that shows my status. Then i will be evaluated and the will recibe the match to tje status they feel is closer to mine.
If is any help for anyone i got the info and i have to send it back to this email
[email protected] you may save some days is you write to them and not calling the contact center
Thanks -- I will try this email address. I have been attempting to get a status match for over a month, and it's impossible to get anybody at Copa to tell me anything. I called them last week to see what was happening with my request (I provided them with a copy of my LANPASS statement multiple times), and all the agent could say was to "just wait for a response".