I just got a mail today with an answer about moving from LANPASS to Conectmiles.

I need to take a picture of the frecuent flyer card or something that shows my status. Then i will be evaluated and the will recibe the match to tje status they feel is closer to mine.

If is any help for anyone i got the info and i have to send it back to this email [email protected] you may save some days is you write to them and not calling the contact center