Originally Posted by
LHR/MEL/Europe FF
As for the special TWOV desks, they're not always open, and sometimes you have to join the regular queue.
TWOV doesn't grant any special expedited immigration clearance... if a special booth is not open you just wait like everyone else.
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Well no.
As I clearly pointed out
"waiting like everyone else" does not work - or it did not a week back in PEK.
AFTER we got to the normal booth, as the TWOV one was unmanned, the guy grunted, and waved his hand to other line of booths, grunting it seemed to use the one right at end marked "APEC" which if course is totally non-intuitive to anyone.
If I'd had waited in line for 30 minutes to get the grunts I'd be less than impressed.
You possibly speak fluent Mandarin, but I do not, and
masses of arriving tourists do not. So clear marking of booths at a major entrance gateway is essential.
Even this afternoon arriving from Mongolia with a SUPER tight connection (our bags did not make it, and sitting in Baggage claim typing this) transit to Seoul it was a mess, and the signposting to assist with where to go was near non existent.
Not helping was the fact the Seoul flight was out of Gate E35, which I am sure must be a
mile from the arrival gate.
