Originally Posted by
krlcomm
That's great but it shouldn't have to come to that IMO... a full PDB should be offered without making pax feel like they are being a PITA for asking for something out of the ordinary. Just one person's opinion, YMMV...
As I see it, the choice is pre-emptively offer something or special order everything. I like the idea of being able to get something right then. Especially now with the tight banking and you're doing an OJ impersonation getting to your next flight. I don't have a problem with asking if I want something else and I almost always get it.