Originally Posted by
arlflyer
Whoa. Breakfast and a lounge at a WA? That would be huge. Staying there late this year, so fingers crossed.
EDIT: Is there any way in the letter to disambiguate whether the lounge access is a Diamond benefit or a room type benefit? Because the room type that you have been upgraded to conveys lounge access in its own right. So I am wondering if this is a policy change for diamonds or not. There is discussion upthread of someone who thought they would get lounge access because they were going to be in a premier suite, but only ended up in a deluxe suite and did not get it. If you don't mind, it might be very helpful once on property if you could take one for the team and ask if this is a new diamond benefit.
Will ask, but their welcome e-mail suggests it's a Diamond benefit:
Greetings from your Personal Concierge!
Thank you very much for your email and as our valued Hilton HHonors Diamond member, you are entitled with the benefits below:
• Prioritize the upgrade to the next category upon availability at the time of check in
• Complimentary High speed internet during the stay
• Late check-out upon requested and subject to availability
• 1,000 points per stay
• 10% discount at the Mezzerie restaurant or Complimentary DVD player set up upon request and availability
• Complimentary Waldorf Astoria Lounge access, Lounge located on the 5th floor and available daily from 0700 to 2300hrs
Breakfast 0700-1100hrs
Afternoon Tea 1500-1700hrs
Cocktails 1700-2000hrs
To ensure your smooth and efficient arrival process, please allow us to ask for your estimated time of arrival so we can prepare your room accordingly.
May I ask if you are also celebrating a special occasion with us?