Ticket changes - advice
Good day all!
I have an existing ticket (JFK-PVG-JFK) for the trip "in progress" (i.e. first leg already flown). The return flight is in a few weeks. I was trying to change it to a later date (+10 days) and return from Tokyo.
Online roundtrip JFK-NRT with return on the required date is priced something like $2000. Finnair agents on the phone quoted $2300 for the change (presumably due to low availability).
This seems to be not quite right (the return leg NRT-JFK shows as $1200 online, and I probably should have at least some residual value in the current reservation for the return flight as well?)
Have you had any experience with ticket changes with AY? Is this the usual pricing? Any advice would be greatly appreciated.