Originally Posted by
Erasmus
This is nonsense. The class of service purchased doesn't exist any more; the OP is not being denied boarding, there is no F cabin to board them into. They have been provided ample notice of this situation, and would surely be accommodated on any reasonable alternative they propose.
How is it nonsense? The airline unilaterally decided that as a business it might be more profitable to operate this way - fine.. but why should existing customers be penalised
[QUOTE=Erasmus;25107991
If one pursues this line of logic, as an alternative, AA could simply rebrand the front cabin of the two-class plane as F, and give all existing J customers a free "upgrade." I'm all for consumer protection, and certainly believe existing bookings should be accommodated, but that anyone could consider compensation being due in this circumstance seems crazy to me.[/quote]
Not if it wants to sell it as business class
Originally Posted by Erasmus
Nobody is saying the airline isn't liable. The question is only the appropriate remedy. Reading the legislation in a way that makes "downgrading" somehow a worse sin than denying transportation entirely makes no sense. IANAL, so your reading my in fact be the legally binding one, but it doesn't make it any less preposterous.
Read the regulation - see what it says - it is very simple, very clear and the airline cannot be unaware of its obligations when it makes such commercial decisions