Originally Posted by marbles dad

VA biz class was a very nice friendly experience. The seats are lie flat , in the old 2-3-2 config, even the pilot came out and was very friendly and chatty talking about the flight . it was the friendly service that won me over, the food was okay - not memorable. this was syd to lax. avod was only adequate
by comparison, the seats on delta on the outbound were more private in the 1-2-1 config , the food was better, but the service was impersonal. deltas avod was excellent.
give VA a try, you will enjoy it.