FlyerTalk Forums - View Single Post - The worst gone worse - MPC hotline capacity and waiting time
Old Jul 12, 2015 | 11:43 am
  #66  
kaka
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Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
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Originally Posted by Metropolitan Airlines
國泰貴賓專線失聯 前中國小姐趙哲妤憤怒了

http://www.on.cc/hk/bkn/cnt/news/201...00822_001.html

(Note: Available in traditional Chinese only - please use online translation tool to translate into your own language0

This is yet another complain from another 'high profile' customer - a model tried to reserve a seat on Cathay Pacific but she get no response from the Customer Service line, therefore now she has to call to the UK hotline to fix it up.

She threatens if the service does not improve, she will be considering ditching CX and catch Singapore Airlines instead.
Fly etihad!

Well, or use an agent.
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