FlyerTalk Forums - View Single Post - The worst gone worse - MPC hotline capacity and waiting time
Old Jul 12, 2015 | 8:09 am
  #63  
sscywong
 
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
Originally Posted by hkskyline
The MPC lines have always been bad. It's nothing new. Did they mean the reservation line for MPC is also subject to crazy delays as well? I've never had any bad issues with the revenue phone numbers. I would've thought those get first attention to get the sales going?
My difference was no difference... A bit better than x5500 maybe (before x3333 prioritize DM)

Anyway I would only say this guy is another DYKWIA... Was GO or even DM... then? Even current GO needs to wait several minutes...
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