Originally Posted by
Ber2dca
It's a realistic view of humanity. Stories of people going to establishments asking for special perks "or else they will post a bad review" have been making the rounds for years now.
That's completely different from this thread; and if we allow the 1% jerks to color and drive all our decisions, the hospitality business will fail utterly.
I've never ascribed to the "if we let one do it, they'll all demand it" meme.