FlyerTalk Forums - View Single Post - Millennium Hilton Bangkok {THA}

Jul 10, 2015 | 1:50 pm

#59

RogerD408

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Join Date: Nov 2003

Location: South Florida

Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP

Posts: 11,329

Quote:

Originally Posted by kctigers

hello all,

i am with the op on this one, how about this, when you check out tell them that you want a refund for the 3 hours that were missed, if they expect us to pay full price, THEN ALL SERVICES SHOULD BE DELIVERED, MINUS AN EMERGENCY..... TELL THEM YOU WANT A DISCOUNT FOR THE TIME NOT HAVING AIR CON... NOW WIFI, IN MY OPINION IS NOT THAT IMPORTANT BUT THE AIR CON AND THE POWER OUTLETS ARE IMPORTANT

Yes, making a comment at check-out could get you some consideration, if any. I imagine a majority of their guests are gone during the day so the outage was only an issue for the few staying. If it was going to cause an issue, I'm sure other arrangements could be made. I doubt this all popped up that morning so notice should have gone out the night before.

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