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Old Jul 10, 2015 | 1:15 pm
  #7  
remdk
 
Join Date: Apr 2012
Posts: 3,944
jhempy I am afraid it does not work .

Trying to change seats i get ”The following error(s) occured Mandatory information has not be filled yet for the primary travel document. (4726) Unable to retrieve Insurance Pricing information. (64209) ”. What the heck has Insurance Pricing to do with my booking?

When I try to modify traveller details I do not get a field for the passport number, just nationality and frequent flier Information for the SECOND person on the ticket ONLY. Both persons have a valid PC number but I get ”The following error(s) occured Please validate the frequent flyer numbers you entered and try again. (1305)” I can only input ONE!!

I contacted the local reservations office. they changed the seats and referred me to Members Service. Members Service regretted the problems and referred me to the local reservations office! Round and Round – No thanks! It is still unresolved after nearly two months!
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