Sent them an SM and got this reply:

We do show there is a delay in setting up the Thank You member account. We apologize for any inconvenience.

Our records show the Thank You member account will be set up and linked to your Premier card within the next 14 business days.

If there is any way we can be of further assistance, please feel free to contact us.

When husband applied his card he got a System Error at final submission. When he called within 15 minutes, he was told his application was already approved. The system crash may or may not have something to do with the TY account issue.

We called on June 30 when we could not add the card to existing TY account. The rep said he would manually link it and it would take 7 business days to become effective. Now it is NEXT 14 business days...

Right now, any TYPs earned on this new card are in limbo until the card is linked to TY network.