The people at Justfly are totally incompetent. I spoke to 5 different representatives in an attempt to cancel my flight within 24 hours and only the 5th person was able to correctly cancel the flight and send me an email confirmation. The first rep just complicated the situation by cancelling only one of the connecting flights and made me think that everything was cancelled. I specifically checked that I will be getting the cost of the flight back but he turned around and cancelled just one connecting flight. What a FRAUD.

BEWARE! They do NOT have a 24 hour cancellation guarantee for free. You have to purchase that guarantee for $19.99 which does NOT show up in your itemized costs for the total. The itemization on the total will say a line item for the flight and "taxes & fees" but it will not tell you that the fee is non-refundable when you cancel anywhere in checkout. BEWARE!

They're cheaper by 10-20$ but in the end.. they make you pay.