Originally Posted by
Dieuwer
DOT certainly has a say when airlines commit FRAUD and when airline violate their own terms of carriage (which includes their baggage delay rule).
Originally Posted by
Dieuwer
It is not about guarantees. It is about Delta lying about the time it took for the luggage to arrive.
Way tooo funny.
You first want to go to court saying DL violated their bag guarantee.
Then after being informed it did not apply, you claim it was never about the guarantee.