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Thread: $900 charge on my credit card for using DSU
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Old Jul 8, 2015, 5:38 pm
  #20  
Single_Flyer
 
Join Date: Oct 2014
Location: SEA
Posts: 2,021
Originally Posted by cdancer20
*bump* I saw this thread a few weeks ago and glad that I did. I redeemed my first DSU yesterday and immediately after, I saw the full price for the suite on my reservation. However thanks to this thread, I just waited it out. I got about 3-4 more emails throughout the night and the price seems fixed now. (Which is great b/c I got a great BRG rate that is about $90/night cheaper than a regular room anyways.)
Glad this helped and glad it worked itself out! I ended up having to contact Hyatt a couple of times to get it fixed, but in the end it all worked. Seems like a bug if others are having the same experience with being double charged.

Did your credit card get charged for the suite?
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