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Old Jul 8, 2015 | 12:21 pm
  #3  
FlyingMoose
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Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
Posts: 3,316
It is default practice to downgrade Plus to economy on other airlines, which is a considerable downside to the product. By inventing their own in-between economy and business but not calling it economy extra they seem to get away with it. Making the appalling product even worse on a reroute which is a negative experience to begin with.

You should get the original miles if you send them an email. The voucher is always the better choice.
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