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Thread: Being "protected" - What does this really mean?
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Old Jul 7, 2015 | 11:55 pm
  #7  
sethb
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I haven't had precisely that happen, but it appears that it's all too easy for a phone agent to totally screw up a reservation when trying to do something. (I had SFO-JFK changed to something involving Mexico when I tried to switch to SFO-LAX-JFK due to delays on my flight. Fortunately, the next agent could fix it.)
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