Originally Posted by
TravelTheWorld66
I noticed an interesting change when I called into the Ambassador Service Center today. You no longer have the option to either press 2 for reservations, or 3 for the ambassador service center. It just says "Thank you for calling reservations...".
I also noticed that the lady I spoke with (and the people I overheard) didn't have Southeast Asian accents. It doesn't sound like you are calling the Philippines anymore, but rather somewhere in the US. A welcomed change in my opinion.
I just found it to be interesting...take from it what you will.
When I call they say "Welcome Black"...