It really is pretty bad. When I started with Tmobile a year ago I bought a factory unlocked version of a phone sold on ATT. Didnt matter much, the dealer gave me a discount based on the new account anyways. Now that it is time to considerer renewing I would like to get another phone out of it but they really dont even have any I would want to get. That said, I have a friend with ATT who is always borrowing my phone so he can make calls. And I do love the unlimited GPRS for twenty bucks a month.