UPDATE:
Just talked to a manager based in Maryland. She advised this has been ongoing system glitch, first discovered around Mid June that no TYP ID is generated for new TYP cards. At first they thought when statement is generated, the ID would be created by the system - but that has proved to be wishful thinking. Right now there is NO WAY to even manually link the new card to the TYP network, let alone an existing TYP account, due to the new card does not have a TYP ID.
No time frame for resolution other than the empty promise that we are aware and are working on it, as well as the assurance that the TYP earned will continue be "warehoused" on the card side until the glitch is fixed.
For whatever reason, Citi seems to always have issues in correctly sending earnings to partners (both AA and HHonors cards have had issues in sending earnings to partners accounts), now it could not even handle its internal transfer.... Really retarded!
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Still NO WELCOME EMAIL.
Statement closed yesterday July 6th, there are 338 TYPs earned on that statement because we held off paying $2K+ cruise until yesterday and it is still showing Pending.
On the statement it reads - Member ID: NA - No TYP account is created for this card!
What excuse Citi will give this time, when the rep's supervisor said once points are earned, a TYP ID would be visible but it is NOT the case after all. The only visible is NA. Not Applicable.
(obviously not in deltame's case as he got the TY ID a few days after receiving the card).