FlyerTalk Forums - View Single Post - [Archived] 2015 AA.com website & app down, glitch, bug, fix etc. (Consolidated)
Old Jul 6, 2015, 3:54 pm
  #253  
aktchi
 
Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,185
Not sure the website "AA.com" is the culprit in this case but here it goes: I had booked a flight ORD-DFW-HKG-... next winter, allowing myself 3 hr connection time in DFW. Today I noticed (while checking around on my own; no notice from AA on such minor issues!) that both flights had been changed in such a way that I was left with a 42 minute connection. Perfect for a flight departing ORD in winter?

Moreover, I had been assigned a seat that does not exist on the seat map.

Fortunately, a call to AA fixed both problems; a really helpful agent found a better flight and and a real seat.

Last edited by aktchi; Jul 6, 2015 at 3:59 pm
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