Originally Posted by
krlcomm
When the OP checked out the hotel had no idea as to the veracity of their story, seems to me that once they verified that it was legitimate they made an attempt to make good... perhaps they might have comped the room but at leat they made good on the OP's loss. As to vetting... these people make $10/hour, exactly what sort of background checking do you really think any hotel is doing here? Seriously?
Most companies perform a background check on all new employees. I'd be surprised if a company in the hospitality industry didn't.