FlyerTalk Forums - View Single Post - Accor hotels that DO NOT respect Elite benefits?
Old Jul 5, 2015 | 12:41 pm
  #3  
Goldorak
FlyerTalk Evangelist
50 Countries Visited
5M
100 Nights
15 Years on Site
 
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Ultimate/Platinum for life/Club2000, Accor ALL Diamond
Posts: 25,045
A few comments :
- I believe this thread should NOT be aimed at starting personal rants against an hotel and at replacing hotel reviews, but should be aimed at helping Accor to identify easily and rapidly hotels that are not compliant with the program and its T&C in order for them to take appropriate measures if they wish.
- If we want this thread to be useful for us but also mostly for Accor employees in charge of Le Club monitoring :
* why restrict to platinum benefits ? Any silver/gold/platinum benefits not granted would be useful to know
* we have to be more precise than "no recognition of platinum"
* we have also to avoid to report here "false" non-compliance (e.g not upgraded because the hotel was full, if the hotel was really full of course )

May I suggest the following format :

- name of hotel :
- status in Le Club :
- date of stay : MM/YYYY
- which benefit(s) were not granted :
- comments :

I leave it to the appreciation of our Moderator, Starflyergold.
Goldorak is online now