Originally Posted by
Mats
But telling anyone to "Check your attitude" is begging for a fight. It is a perfect example of a TSA staff member using his or her badge to accentuate a power differential. It shows emotional immaturity, insecurity, and--of course--a frantic need for petty authority.
Perfect description of the average TSA clerk.
Originally Posted by
Mats
Expecting appreciation is psychologically damaging. Nobody should go to work and expect to be honoured. Sorry. TSA "officer" isn't on the list of most respected or trusted professions. Any TSA staff member expecting an outpouring of appreciation needs to reframe his or her approach to work, and probably consider further schooling or a change of occupation.
Back in 2007, I was at a meeting where the TSA HQ reps spent their allotted time whining about the lack respect their employees were getting. No one said anything in response, and the chair moved on to the next issue. Afterwards, several of us had a good laugh at the futility demonstrated by the TSA rep.