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Old Jul 3, 2015 | 12:36 am
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nrr
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Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
AUTO UPGRADE on new EXP phone system

I've asked for AGENT (which has to be done several times, now). But, have not used the AUTO UPGRADE option, until yesterday.
Under the old system, you would give your flt. # and date; there have been a few instances (?)[particularly at T-3/4, where I "tweaked" the system and secured the upgrade]--in any event (if no upg.), the voice message assured me that I was being placed on the AIRPORT list.
Under the new system, it tries to locate an upgradeable flt., it merely tells you that NO upgrade has occurred*--without any assurance that you are being placed on the airport list.
*without noting the flt. involved.
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