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But if you are not an existing CIBC client, or if they feel it within their fancy to make you go to a branch to pick it up (eg., perhaps to clarify/confirm some ID issues), then they'll call to let you know and you can then choose the branch that it would get sent to.

I don't bank with CIBC, but I have two long-time no-fee CCs with them. A couple of years ago, when I applied for my very first Aerogold Infinite Visa card, CIBC insisted I go into a branch to pick it up. After that, and 6 or 7 new CIBC CC's strewn in my vapour trail, I have never had to go back into a branch to show my ugly mug to them.