In addition to the link to the CompUSA site by UALOneKPlus, I also saw this unit (BX800) in Best Buy and Fry's today, so I would be fairly confident that this is an APC product that is supported by APC. I looked at their details on the box and the contact number 800 800 4APC and their warranty details were right there, so it doesn't appear to be anything else then someone at APC who has not done their job to get the details of this model on their web site.