Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
The fact that United's operation has completely fallen apart in the last few weeks is the result of a confluence of factors, all of which are discussed in this thread. Ignoring the labor discontent is as silly as suggesting that the sole causal factor is management's "80% mandate".
It's a perfect storm, of sorts (and yeah, I guess weather has to factor in there somewhat, too, but there is enough intrinsically wrong with United lately that it would still be an industry laggard in a month of perfect weather days).