Originally Posted by
BaliParis
I too have never used Return Protection nor Purchase Protection. The return of your shoes would be Return Protection, no? Did you buy online? Or were they worn and no longer be returned to store?
I went in the store to try on shoes, they didn't have the color I wanted in my size so I tried a different color of the same shoe in my size and they sent my size to me. However after wearing them for a couple days it was quite clear that they were way too small. When I tried to return them they were to scuffed on the bottom for them to take back. So I filed a Return Protection claim.