Horrible customer support
Really bad customer support. I made an airline booking, and realized it was off by one date. Called Justfly customer service within 5 mins and was promised a complete refund within 48 hours. Rebooked my flight with the correct dates. Approx a week, many phone calls and huge amount of time spent on hold - still no refund. Finally had to resolve it via American Express and a refund was issued minus a $200 fee. In the era of free cancellation within 24 hrs of booking with Orbitz or Expedia, I would never go with Justfly.com